✨ AI-Powered Reviews

Your Digital
Maître d'

for Guest Experience & Reputation

AI-driven review responses that protect your brand and elevate your online presence. SMS-Delivered. Human-Toned. Always in your voice.

Start for $99/mo
✓
7-DAY FREE TRIAL
Restaurant Interior
New Review (3/5): "Food was great but service was slow..."
AI Draft: "Thanks for visiting! We're glad you enjoyed the food. We're addressing the wait times immediately. Hope to see you again soon!"
Reply "YES" to Post
★★★★★
APPROVED VIA SMS
Product Features

Your AI Maître D'

Simple, silent, and smart. We handle the noise so you can handle the kitchen.

Positive Reviews

5-star reviews are handled silently. Our AI writes personalized "Thank You" notes and posts them instantly to Google & Yelp.

100% automated. You never see them.

Negative Reviews

Criticism requires a human touch. We draft a diplomatic response and text it to you. You approve or edit via SMS.

SMS: Reply "EDIT" to write a custom response.

Weekly Intel

Every Sunday, receive a digest. Staff shoutouts, recurring complaints, and competitor movement in your area.

Delivered where you already are: your phone and inbox. No logins required.
Weekly Digest
SUN, 9:00 AM

Wins This Week

"Sarah was amazing!" mentioned in 4 reviews

Top server by customer praise for 2nd week running

Competitor Intel

Miami Chop House +200% Review Vol

Launched new pasta menu, avg rating dropped 4.5→4.2

Pattern Detection

⚠️ 3 customers mentioned "slow service"

Action needed: Check staffing levels on weekends

Response Performance

12 reviews handled 100% response rate

Avg response time: 4 minutes

💬
Messages • Now

Your Weekly Digest is ready. Click to view: maitreo.com/digest/823

Sunday Morning
Intelligence.

No logins. No complex dashboards. We send the data where you already are: your inbox and your text messages.

  • ✓
    Competitor Intelligence Sally's Italian spiked +200% in reviews, launched new pasta menu, avg rating dropped from 4.5 to 4.2
  • ✓
    Staff MVPs & Shoutouts Maria mentioned 8x this week ("Maria was incredible!"), Top server by customer praise for 3rd week running
  • ✓
    Pattern Detection & Alerts 3 customers mentioned "slow service" this week, Your pasta carbonara got 4 photo uploads (trending dish!)
  • ✓
    Google Ranking Radar You're #3 for "Italian restaurant [city]" (up from #5 last month), 5-mile radius competitor movement tracked
  • ✓
    Response Performance 12 reviews handled this week, 100% response rate maintained, Avg response time: 4 minutes

Stop Managing Dashboards

Reviews
Analytics
Settings
Dashboard
Avg Rating
4.2
Reviews
847
Response
67%
REVIEW VOLUME (LAST 30 DAYS)
CUSTOMER
RATING
PLATFORM
STATUS
★★★★★
Yelp
Replied
★★★☆☆
Google
Pending
★★★★☆
Yelp
Replied

Other tools require logins. We don't.

VS
⚠️ Maitreo Alert

New 2-star review from Mike T. on Google

Posted 3 minutes ago

"Food was cold and service took forever. Not coming back."

Our draft response:

"Hi Mike, we're truly sorry about your experience. This isn't the standard we hold ourselves to. Cold food and slow service are unacceptable. Please call us at (201) 555-XXXX so we can make this right. We'd love a chance to change your mind. - Tony, Owner"

Reply YES to post this response

Reply EDIT to make changes

Reply SKIP to handle manually

Your response rate: 100% ✓

Us: Never log in. Everything via text and email.

Everything You Need to Dominate Your Local Market

Human-Tone AI (Not Robotic)

Not robotic - sounds like YOU. Learns your restaurant's voice. Matches your tone (casual, formal, friendly).

✓ "Thanks for the love, Sarah! Maria will be thrilled."
✗ "Thank you for your feedback. We appreciate your patronage."

SMS Approval (You Stay In Control)

YOU stay in control. See draft before it posts. Edit via text if needed. Catch issues before they're public. Reply YES to approve in 5 seconds.

✓ Never worry about AI saying the wrong thing

Competitor Tracking (5-Mile Radius)

AI identifies similar restaurants nearby. Tracks review growth weekly. Highlights threats (200% spikes). Shows YOUR position vs rivals.

✓ See opportunities and threats before your competitors do

Crisis Mode

2+ negatives in 24 hours = urgent alert. Real-time operational intel. "Something's wrong tonight". Fix problems immediately.

✓ Catch bad nights BEFORE they ruin your month

Pattern Detection

Flags recurring complaints. "3x mentioned slow service this week". Prevent ratings damage. Fix operational issues early.

Example: If 3 people mention "cold food" in a week, you know your heat lamps aren't working.

Staff Shoutouts

Tracks name mentions in reviews. "Maria mentioned 5x this week". Boost team morale. Recognize top performers. Data-driven employee recognition.

✓ Your team LOVES seeing real customer praise

Photo Alerts

Flags reviews with images. Shows what dishes photograph well. Free marketing content. Repost opportunities to Instagram/Facebook.

✓ Turn customer photos into free marketing

Ranking Tracker

Monthly Google Maps position tracking. "#3 for Italian restaurant [city]". Proves Maitreo ROI. Track improvement over time.

✓ See exactly how fast responses improve your SEO
Subscription

$99/month per location

Includes all features and 24/7 AI response generation.
Start 7-Day Free Trial

No credit card required for setup.

Trusted by restaurant owners nationwide

Maria

"Maitreo handles our reviews so I can focus on running my restaurant."

Maria R.

Bella Bistro
Carlos

"The AI sounds exactly like me. Professional but warm. It handles the Karens so I don't have to."

Carlos T.

Taco & Tequila
Sarah

"The competitor intel is scary good. I knew Sally's was launching a new menu before they announced it."

Sarah L.

The Daily Grind

Common Questions

Does the AI sound like a robot? ↓

Not at all. We train the model on your previous 50 responses so it learns your unique voice, tone, and vocabulary.

Can I edit the responses? ↓

Yes. For sensitive (negative) reviews, we text you a draft. You can reply with "Edit" to rewrite it entirely or tweak the tone.

Which platforms do you support? ↓

We currently support Google Maps, Yelp, TripAdvisor, and OpenTable.

Is there a contract? ↓

No. Maitreo is month-to-month. You can cancel anytime with one click.

Take back your
Sunday nights.

Join 500+ restaurants automating their reputation management.

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